On-Premise Enterprise Chatbot
For employees to obtain company specific information and summary within seconds, without data leak.
Digital Helpdesk Assistant
For complementing helpdesk support in responding to customer’s enquiries.
AI Assistant
For subject matter experts to obtain quick summary of consolidated scattered insights.
About us
AurumMeta is founded in 2025, a forward-looking AI solution provider based in Malaysia, endeavor to help businesses to adopt, growth and thrive in the AI era.
Our Vision is to build a future where AI empowers people, providing human-centric AI solutions that uplift businesses and humanity.
Our Mission is to bridge the gap between the businesses and the rapidly evolving AI, in time of uncertainty, we endeavor to guide organizations to adopt AI.
Our Core Values are innovation, integrity, empathy and passion – we ensure our services contribute high values guided by human values and ethics.
Why AurumMeta?
Private AI by Design
No data leak, AI models are deployed on-premise or private cloud.
Personalize AI
Tailor to your business tone, processes, and workflows.
Consolidate Knowledge with AI
Quick Access to and summarize your integrated manuals, documents, database and other source of knowledge base.
Success Stories
Deployed an on-premise enterprise Chatbot, using open-source LLM model, leveraged on RAG and integrated scattered sources of documents and collaboration space including Jira, Confluence, PostreSQL, webpages, PDF, Power Point, and WORD.
The solution is being used by Helpdesk for quick access to historical issues and resolution so that he or she can respond to the issues reported within seconds and hence reduces response-cycle-time and cost-of-poor-quality.
Use Cases
On-Premise Enterprise Chatbot
Your business is dealing with highly confidential and private information, and the data or documents cannot be shared to any third party company such as OpenAI, Gemini, and etc. You reckon that you need a Enterprise Chatbot which can consolidate these confidential documents and knowledge base, that are now huge and scattered. You want to get a summary of these information within seconds without data leak.
Digital Helpdesk Assistant
You need an human-like AI response system which is trained with your preferred business tone and product domain, to assist your helpdesk support, to response to the enquiries around the clock. The enquiries may come in from Instagram, Facebook, and WhatsApp.
What are you waiting for?
Ready to take the next step? Let’s bring your vision to life! Explore our services and get in touch today for a consultation. Together, we’ll make it happen.
